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FAQs

• 1

  If I make a payment on Viddo AI, will my payment information be exposed?

  Definitely not. Viddo AI uses the most secure payment platforms with trusted payment banks. The entire payment process is 100% secure, and none of your information will be exposed or leaked.

• 2

  Are there any hidden fees?

  No, the price you see is the price you pay. There are no any other additional hidden charges.

• 3

  Can I request a refund?

  Worried about the effectiveness? No problem-if creation fails, you can request a refund or get your used credits back.

• 4

  Can I cancel my subscription at any time?

  Yes, you can cancel your plan at any time. You will still have access to use the remaining credits.

• 5

  How are credits consumed when generating images or videos?

  Credits are deducted depending on several factors such as the specific tool or model selected, the length of the video, the number of outputs requested, and the resolution of the generated content.